We provide 24/7, free, high quality, confidential and non-judgmental programs and services to support and empower Long Islanders at critical times in their lives.
Long Island Crisis Center embraces these core values to guide its good work of providing services to all stakeholders of the community:
People in crisis cannot wait. We respond immediately to all calls for help.
All agency activities - internal and external - are guided by the highest professional and ethical standards and infused with a rigorous commitment to excellence.
All services are provided confidentially and unconditionally. We hold the utmost regard for the dignity of everyone we encounter - clients, volunteers, funders, donors, staff, colleagues and other stakeholders. This value carries across all interactions within the agency including intra-staff, board/staff and staff/volunteer communications.
Clarity, openness and accuracy are essential elements of accountability. We strive for complete transparency in all agency transactions. This includes accounting standards, financial statements, HR policies, vendor contracts, donor stewardship, resource allocations and all internal and external communications.
We are committed to providing programs and services that go where the need is greatest, utilizing the latest technology and culturally appropriate approaches to meet evolving needs and achieve high-quality, client-centered services that are true to our mission.
We help the most marginalized and disenfranchised populations find their voice. We advocate with - and for - them. We are willing to take risks, both politically and financially, in order that all people have equal and appropriate services available.
Long Island Crisis Center (LICC), a not-for-profit, 501(c) (3) private agency, was established in 1971 and has existed since then as a 24 hours-a-day/7 days-a-week/365 days-a-year suicide prevention and crisis intervention hotline. In its forty-two years, it has grown from one hotline to six. It is staffed round-the-clock by volunteer counselors who undergo nine months of intensive training. Annually they respond to more than 11,000 calls on telephone hotlines, on-line (interactive and live) chat site, mobile phone texting (introduced in 2012) and walk-in counseling.
Pride for Youth (PFY) was established in 1993 to serve Long Island's lesbian, gay, bisexual and transgender (LGBT) youth and their families. With a disproportionate number of suicide calls being received by the Crisis Center's hotlines, it became evident that this population was at a greater risk for suicide and suicide attempts (studies indicate that they are at a four time greater risk for suicide than their straight counterparts).
Today, PFY delivers free services that include: individual, family and group counseling; sexual health services to provide education on HIV (including testing), STDs and unintended pregnancies; youth leadership opportunities; MPowerment, HIV/AIDS and Hepatitis C prevention through community outreach and education to young men of color. Pride for Youth's cornerstone project is The Coffeehouse (for youth 13 to 21 years), which is a weekly, Friday evening drop-in center for LGBT youth and their straight allies.
Since 1979, LICC's Community Outreach Program has brought educational workshops to schools. Topics addressed include: suicide awareness and prevention; self-injury; anger management; cyber bullying; suicide prevention for professionals; runaway/child abuse prevention; understanding homophobia; understanding transphobia; working with and creating a safe environment for LGBT youth.