

Kudos To You!
Mildred's Call
Hi Everyone,
Mildred did a fantastic job with a caller on 2/18. The caller had a lot to get off of her chest and Mildred did a wonderful job of using her MR PISS skills to connect with the caller and offer her support. She even got a donation out of it! Please read Mildred's card when you have a chance. Awesome job!
Ileana's Call
2/13 was a great day for counseling! Ileana had an intense first party suicide call on Middle Earth that she did a phenomenal job with. Please take a look and congratulate Ileana on her incredible call.
Great job! Safety plan, referrals, and follow up . Sounds like you were really able to reach this CLT and helped them feel safe.
Leslie's Call
Hi All,
I want to shout out Leslie who had an amazing third party suicide call on Middle Earth on 2/13. I've attached it here for you all to read. Way to go Leslie! LICC is so lucky to have you.
Great job! Glad you were able to have her feel comfortable enough for an outreach call.
Kudos, for sure! The concluding lines of the card are worth repeating since it brings home how important effortful/skillful counseling is to the callers, and to the agency as a whole: “CLT thanked CO for listening and helping and making a difference and asked for the name of our org so she can donate money to it when she is able. CLT was incredibly thankful for the CO and Orgs time.”